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Laura Frederickson

Operations & Human Capital Advisory Partner

Operations & People Strategy Advisor

Laura is a seasoned executive and strategic architect of human capital with over 20 years of experience leading HR and operations within high-complexity, multi-unit organizations. As a former CHRO, she excels at aligning people operations with aggressive business growth, ensuring that an organization's most critical asset—its talent—is architected for scalability and long-term value creation. She is a "full-lifecycle" business strategist with a proven track record of hardening organizational infrastructure, navigating complex service models, and leading high-performing teams through significant growth inflections.

Laura brings a rare blend of technological and financial acumen to the HR function. She is an expert at leading digital transformations—including HRIS, ERP, and CRM integrations—by applying a "buy before build" philosophy to ensure technology delivers a practical ROI. A deep empath and grit-driven leader, Laura understands that successful scaling is ultimately a human transformation, requiring genuine trust and strategic alignment across all stakeholders.

Industries

  • Large-Scale Multi-Unit Strategy & Operations
  • Professional Services Models
  • Private Investment, Development & Growth
  • Large-Scale Sports, Fitness & Lifestyle Services
  • Luxury Hospitality & Dinning
  • Operational Technology, HR Tech & Mar Teck
  • Mixed-Use Real Estate & Property Management
  • Retail & Consumer Services

Expertise

  • CHRO/COO-as-a-Service
  • Organizational Design & Capability Mapping
  • Tech Strategy & Implementation
  • Culture Scaling & Change Management
  • Team Leadership & Development
  • Strategic Ecosystem & Partnerships
  • Executive Coaching & Leadership Development
  • Operational Hardening
  • Human-Centered Digital Transformation
  • Full Lifecycle Business Strategy
  • Technology Strategy & Integration
  • IT Risk Management
  • Scalable Operations & Process Optimization
  • Technology Modernization & Integration
  • Facilities Management & Operations
  • HRIS, ERP, CRM, and Mix-Use / Multi-Unit Tech